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July 6th, 2007 09:00
Cannot perform tasks on MO media - XERR_MEDIA_NOT_FOUND (16612)
Server: Windows 2003 Standard
DiskXtender 6.2
Storage Hardware: HP Storageworks 2200MX MO disk library with 10 drives
Problem began after I had created duplicate disks from my current media groups and ejected them for offsite storage in case any media failed. After ejecting the disks via MediaStor, I decided to shut down both MediaStor and DiskXtender and condense all the media into contiguous slots using Juke Manager instead of leaving the disk scattered all over the place in the library . After I finished re-shuffling the disks, I performed an inventory VIA Juke Manager, then I restarted the MediaStor and DiskXtender services and instructed MediaStor to do a hardware reset and inventory.
All disks appeared to re-inventory successfully and the shortcutted files are accessible via Windows, but when I want to perform a task on a disk via the "Edit Tasks..." context menu, I get the error "Unable to get media information XERR_MEDIA_NOT_FOUND (16612)" I can successfully pull up the properties on each disk, though.....have I totally hosed something up by reshuffling the disks around? Thanks!
P.S. I have tried rebooting the server and taking the library offline and performing inventory again....issue still exists....
Message was edited by:
Robbie Langley
DiskXtender 6.2
Storage Hardware: HP Storageworks 2200MX MO disk library with 10 drives
Problem began after I had created duplicate disks from my current media groups and ejected them for offsite storage in case any media failed. After ejecting the disks via MediaStor, I decided to shut down both MediaStor and DiskXtender and condense all the media into contiguous slots using Juke Manager instead of leaving the disk scattered all over the place in the library . After I finished re-shuffling the disks, I performed an inventory VIA Juke Manager, then I restarted the MediaStor and DiskXtender services and instructed MediaStor to do a hardware reset and inventory.
All disks appeared to re-inventory successfully and the shortcutted files are accessible via Windows, but when I want to perform a task on a disk via the "Edit Tasks..." context menu, I get the error "Unable to get media information XERR_MEDIA_NOT_FOUND (16612)" I can successfully pull up the properties on each disk, though.....have I totally hosed something up by reshuffling the disks around? Thanks!
P.S. I have tried rebooting the server and taking the library offline and performing inventory again....issue still exists....
Message was edited by:
Robbie Langley
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