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CP

1 Rookie

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17 Posts

89

November 17th, 2024 01:41

The WB7022 webcam is not seen in Windows Server 2025 as a Biometric device

So it cannot be used by Windows Hello. Also it is not able to broadcast 4k, it complaints that it is not connected to an USB3 port (although it is). The same camera and everything identical is working if using Windows 11.

9 Legend

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8.1K Posts

November 17th, 2024 02:23

The issue was caused by you are using unsupported OS.

Software support:
Dell Peripheral Manager for Windows OS
Dell Display and Peripheral Manager for Mac OS
OS Support:
Win11/10 64 Bit
MacOS 13 Ventura, MacOS 12 Monterey, MacOS 11 Big Sur
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