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18671
September 3rd, 2008 20:00
Unreadable disks
We are installing a new AX4-5i that will be connected to one server running Win2003 SP2 x64 Edition. The connection is made via a QLogic QLE4060C; firmware version is 3.0.1.33 and driver is 2.1.4.19 (STOR wx64) which are both current.
The storage unit has the following drives installed:
Disks 0 - 3: 133GB SAS
Disks 4 - 11: 268GB SAS
The problem that we are having is that all virtual disks built on particular pools show up in Windows as being "Unreadable". The crazy part is that the problem appears to only happen with virtual disks built on even-numbered drive pools.
To see why I say that here are the configurations I've tried.
Config #1
Disk Pool 1: Disks 6, 7, 8; RAID 5; 1 virtual disk
Disk Pool 2: Disks 9, 10, 11; RAID 5; 1 virtual disk
Disk Pool 3: Disks 0, 1; RAID 1/0; 1 virtual disk
Disk Pool 4: Disks 2, 3; RAID 1/0; 1 virtual disk
Disk Pool 5: Disks 4, 5; RAID 1/0; 1 virtual disk
Result: The disks on pools 2 and 4 showed up in Windows as "Unreadable"
Config #2
Disk Pool 1: Disks 6, 8, 10; RAID 5; 1 virtual disk
Disk Pool 2: Disks 7, 9, 11; RAID 5; 1 virtual disk
Disk Pool 3: Disks 0, 2; RAID 1/0; 1 virtual disk
Disk Pool 4: Disks 1, 3; RAID 1/0; 1 virtual disk
Disk Pool 5: Disks 4, 5; RAID 1/0; 1 virtual disk
Result: The disks on pools 2 and 4 showed up in Windows as "Unreadable"
After seeing the alert regarding our lack of a hot backup disk I assigned disk 11 as the hot backup and tried something new.
Config #3
Disk Pool 1: Disks 6 - 10; RAID 5; 4 virtual disks
Disk Pool 2: Disks 0 - 3; RAID 1/0; 4 virtual disks
Disk Pool 5: Disks 4, 5; RAID 1/0; 1 virtual disk
Result: The disks on pool 2 all showed up in Windows as "Unreadable"
Subsequently I deleted and recreated Pool 2 with the following configs:
Disks 0 - 3; RAID 5; 4 virtual disks
Disks 0 - 2; RAID 5; 4 virtual disks
The results were the same: all four disks in the pool were "Unreadable" by Windows each time.
This is where I'm at currently:
Disk Pool 1: Disks 6 - 10; RAID 5; 4 virtual disks
Disk Pool 2: Disks 0, 1; RAID 1/0; 3 virtual disks
Disk Pool 3: Disks 2, 3; RAID 1/0; 3 virtual disks
Disk Pool 5: Disks 4, 5; RAID 1/0; 1 virtual disk
Result: The disks on pool 2 all show up in Windows as "Unreadable"
There don't appear to be any issues anywhere else - the storage unit is not showing any alerts and the HBA card is recognizing all of the LUNs correctly. Is there any reason that a specific pool would cause problems with Windows being able to read the associated virtual drives?
Thanks for any help with this. :)
Dell-Jeff G
156 Posts
0
September 3rd, 2008 22:00
The AX-Series arrays assign owners to the virtual disks based on the disk pool. SPA will own virtual disk in the odd disk pools and SPB will own the virtual disks in the even disk pools. It sounds like you are in a DAS configuration without PowerPath installed. PowerPath can be downloaded PowerLink and will not need a license key when connecting to an AX-Series array. It will "trespass" the virtual disk to the other SP.
I would recommend adding another HBA to the server so that your configuration is HA (highly available) so that you can the server will not loose access to your data in the event of an HBA failure, SP failure, or even during an upgrade of the AX4-5.
dchaseri
2 Posts
0
September 4th, 2008 17:00