Unsolved
This post is more than 5 years old
2 Posts
0
5846
August 12th, 2010 15:00
Repurposed CX400 - Configuration Help Needed
Have a CX400 SAN that we replaced a while back and no one is familiar with it and Dell wants >$20k for support on it.
My goal is to to just wipe it clean and connect it to my new video server for video storage.
Setup is CX400, fibre channel to a fibre switch, then fibre to a Win2k3 R2 SP2 server. I could start from scratch and wipe anything out if needed. Currently, my situation is that I think I configured the SAN properly but the server only sees 2 of 4 LUNS. I don't know why it cannot see the other two. Perhaps there is a LUN limitation? Here is what the SAN config shows.
Perhaps the fact that there is a bad drive on each LUN is the problem? I have enough hot spares configured and why would 2 LUNs show but not the other two?
I assume the switch config is fine since if I can see one LUN then I should be able to see them all, as far as the switch is concerned. My software is very old I am sure but I am unable to get newer versions because I do not have support.
My weakest area is the server. I don't know what software I can install on the server to make life easier, nor where to get it. I have probably old versions of Powerpath, EMC SanSurfer. But nothing I have played with has helped me much.
Any thoughts or ideas of where to start would be appreciated.
Dev Mgr
4 Operator
•
9.3K Posts
0
August 12th, 2010 20:00
You'll want to start with checking the EMC support matrix to find your server model, your HBA model, OS (and service pack/update), and the CX400. This should tell you which HBA driver, HBA firmware, and which Powerpath version you need to have the best chance at having a reliable setup.
You do have one gotcha; you're running an ancient flare code; 02.02 is flare 9 if memory serves (the latest version for the CX400 is 19 and the latest version for the newest CX4-series is 29). This would mean that the 'latest' Powerpath that was ever tested was in the 3.x version numbers, which means Windows 2003 or maybe Windows 2003 SP1 as the 'latest OS'. If you want to run a newer OS (e.g. Windows 2003 SP2, Windows 2008 or Windows 2008 R2), you'll want to get Powerpath 5.3 SP1 or so, but you'll be using it with a system with a flare code that way pre-dates that version of Powerpath.
To actually get Powerpath, you'll need a Powerlink account. If your company has another EMC array (one that's still under warranty), you can get an account to get access to Powerlink.
el_luke
2 Posts
0
August 13th, 2010 08:00
I know everything is ancient. As I said, Dell wants a ridiculous amount of money to provide support OR upgrade the software. And it appears next to impossible for me to obtain the software or directions on how to do it myself, so I am left with no upgrading. I have a PowerLink account, but I can't seem to find or be able to download PowerPath software. Should it be obvious or is it hidden in their site?
Dev Mgr
4 Operator
•
9.3K Posts
0
August 13th, 2010 12:00
Once logged in, go to Support -> Software downloads and licensing -> Powerpath (for the different operating systems).
Without a license key Powerpath will only support basic failover (single HBA (port) with failover between SPA and SPB). To get loadbalancing and/or failover between 2 HBAs, you'll need a license key.