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May 3rd, 2022 03:00
Replacing a faulty Raid controller Powervault MD3620i
Hi.
We have an issue with RAID Controller 0 on our MD3620i.
It has status failed with service action (removal) allowed: yes.
Question: What is the best prosedure for replacing this RAID controller with a refurbished one?
Does the replacement RAID controller need to be wiped clean of any settings? In the Recovery Guru procedure it is mentioned that we can release the faulty Raid controller, take it out and wait 1 minute. Then we put the refurbished one back in and configure this as online. What about the existing settings and the storage disks? What is the best prosedure to keep all settings?
Best regards
Vidar
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DellEMCSupport
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May 3rd, 2022 10:00
Vide123,
You would need to verify a couple things. If you got the controller from a reseller or support then you should be good to go. If you're pulling from another MD, or doubt if it has configuration data on it, then you'll need to wipe config on the controller first, otherwise you can get into a lock down db error.
As far as the procedure, you can find that on page 276-277 of the guide here.
Let me know if this helps.
DellEMCSupport
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May 3rd, 2022 11:00
Vidar,
I just noticed that you also posted here, which is actually the correct forum for the topic/model being discussed. If you could, would you refer your answers to there, as this isn't the correct forum?
vide123
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May 4th, 2022 01:00
Hi. I published the issue in this forum first. But when I became aware of that this is the wrong place, I published it again in the forum thread for powervault storage arrays.
So this issue in DellEMCSupport can be closed.