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February 10th, 2021 04:00

PS6100 won't initialize without user intervention

Hi all,

First troubleshooting on PS6100

I seen errors about the power modules in the boot sequence.

so I opened the controller  and saw the power modules were bad in both the controllers see below pictures

so I thought we can fix this boot issue by replacing the modules so I ordered two of the power modules and swapped the old power module with new on the PS6100. see the below boot sequence from the storage array.

customer is ready to reconfigure the PS6100 but they are not ready to lose data.

i have the boot sequence in a text file i am getting bad error when i try post in the body kindly advise how to post so that you can understand the boot sequence.

kindly help me out.

 

 

 

 

 

c2f module from controller 1c2f module from controller 1c2f module from controller 2c2f module from controller 2

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9.3K Posts

February 10th, 2021 10:00

Hi vannan5,

If you upload it to https://dell.to/3qaWTWO and private message me the service tag I can take a look.

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