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April 21st, 2015 06:00
Powervault 124T Drive TAflag[31] Hardware B
Hi, Just had a PV124T issue a Drive TAflag[31] Hardware B, remote hands have recyled the mains.
Same error. Remote interface allows diags to pass, Drive TAflag[31] Hardware B remains on screen.
Software (BE 14.x) will no see device.
any ideas?
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DELL-Sam L
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April 21st, 2015 09:00
Hello 3rd_level,
The TA31 error is in reference to a drive error. Now you stated that you ran the diagnostic on the drive and all passed. Which diagnostics did u run? Also have you tried to load media into the drive using the web utility and does it load & unload media without any errors? Also are you able to load the cleaning media into the drive & have it clean the drive without any errors? Last is which model LTO drive do you have in your PV124T?
Please let us know if you have any other questions.
3rd_level
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April 22nd, 2015 03:00
Hi SAM L,
I ran the picker, magazine and inventory tests 5 times along with 20 random tests.
Yes- loaded tape media and clean media. - no additional errors
Its an LTO4 SAS
Many Thanks
Jon
3rd_level
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April 23rd, 2015 07:00
Hi SAM L,
I ran the picker, magazine and inventory tests 5 times along with 20 random tests.
Yes- loaded tape media and clean media. - no additional errors
Its an LTO4 SAS
Many Thanks
Jon