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July 30th, 2010 09:00

No Datasafe Support outside of India?

We're integrating Datasafe file protection as part of a major social networking campaign. Anyone find anyone at Dell who specializes in supporting Datasafe Online?

 

Patrick Dacre

ComputerHelpers4Good

97 Posts

August 9th, 2010 07:00

Do you have a specific question or are you just looking for a contact for potential future issues? I might be able to point you in the right direction. Feel free to contact via PM/email if you'd rather a private discussion.

August 9th, 2010 14:00

I have a product managers' name now at Dell. What I'm wondering is who handles this product from a support standpoint when calling the toll free number. I tested it, and the person on that call, had ZERO pre sales support. Only followed script, asking where I had purchased the product. So, who is your connection, and are you Dell DCSE or employee?

 

Patrick

9 Posts

November 29th, 2010 14:00

I have a product managers' name now at Dell. What I'm wondering is who handles this product from a support standpoint when calling the toll free number. I tested it, and the person on that call, had ZERO pre sales support. Only followed script, asking where I had purchased the product. So, who is your connection, and are you Dell DCSE or employee?

 

Patrick


Thanks very much! It's long time, Have you got the answer? Would you pls post it here?
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