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March 16th, 2018 09:00
MD3000i Raid Controller Issues (Controller Ethernet Ports continually rebooting)
Hello,
I have recently started having some issues with a Dell MD3000i Raid Controller.
It appears to be continually rebooting the ethernet / SCSI ports on itself.
Within the Dell Modular Disk Manager, I can see the controller continually go online and offline. The array will go from optimal to having a problem, in a loop, over and over again.
I have some screenshots of the console output while this was all happening, please see attached files.
What is the recommended solution for this issue? Thank you.
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DELL-Sam L
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March 19th, 2018 10:00
Hello MNLeone,
So looking at the screen shots that you posted it looks like the controller is failing to boot & log in. Can I get you to gather a support bundle from the working controller in MDSM and email it to me? Also can I get you to email the serial capture from the controller so that I can look into this for you? I will send you an email that you can reply to with the logs.
Please let us know if you have any other questions.