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November 23rd, 2014 17:00

MD1000 'foreign disk' issue

We have an old MD1000 (out of warranty) with 15 disks, one of which is a global hot spare (disk 0), the rest forms a RAID5 volume.  Each disk's size is different, but the majority (lowest common value) is 700GB, and we made a single volume of: (15 - 2) x 700 = 9.1TB.  Then...


1. One day, disk 11 failed, and the auto rebuild using disk 0 (hot spare) occurred.

2. When rebuilt was completed, user checked the volume but found some files are 'missing'.

3. A new disk 11 is put in & made a new global hot spare.

4. At this point, the host, a Dell 2950, complained the entire volume is unavailable.  A check of Dell OMA reported ALL disks are marked as 'foreign'.

5. We accessed the PERC 5/E adapter which connects to MD1000, and requested a controller 'import/recover foreign config'.  Command ran, and it came back with disk 0 & 11 as 'available' & got assigned as global hot spares, all other disks remained as 'foreign'.

6. We again issued a second & subsequent 'import/recover foreign config', and process failed with error: 'operation could not be performed'.

7. We repeated the process, while server reboots to text-only BIOS mode, using the PERC 5/E config screen, but the option to 'import config' is unavailable - probably because this is a PERC 5/E, and not PERC 6.

Next, we double-checked & upgraded the firmware, BIOS of Dell 2950, MD1000, PERC 5/E, OS (it runs Windows 2003 32-bit) all to the latest versions.


Now, we ran out of ideas of what else can be done to recover the volume, even if it is recovered to a non-optimal config - that is a volume in RAID5 but no parity drive, using all disks minus disks 0 & 11.


Have anyone come across this or similar scenario, or what would you suggest we can try?

Moderator

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7.6K Posts

November 24th, 2014 13:00

Hello lokets,

What you can try to do is to pull out drives 0 & 11 and then try importing the other drives.  If the get the remaining drives to come online then I would insert drive 0 into the MD1000 and import it into the rest of the virtual disk.  If that is successful then you should be able to insert disk 11 and then make it your hotspare drive again & get it to come online.  

If you are not able to get the other 13 drives to come online without drive 0 & 11 inserted then I would contact a data recovery company to try and recover the data off the raid 5 if it is critical data.  

Please let us know if you have any other questions.

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