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December 18th, 2014 12:00
I am getting error 3089 and BD
I have ejected all tapes.
I power on the powervault 124T but i am getting the 3089 error.
Seems error with the gripper ( soemthing is blocking it ) but we have checked that nothing is realling blocking it.
Device was working fine few weeks ago.
Any input would be appreciated.
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DELL-Sam L
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December 19th, 2014 05:00
Hello nlaoutaris,
What you will need to do since you have removed all the media out of the PV124T is to try & reboot it without it being connected to the host & see if you still get the BD error. If you don’t then connect the PV124t back to the host & reboot both the Host & the PV124T so that they are both seen.
If you are still getting the BD error then you will need to open the mail slot by pushing it to the right and make sure that there isn’t any media or anything blocking the picker or the tape drive. Also while you have the mail slot open you can spin the picker via the hole while both magazines are out to confirm that there is nothing blocking the picker from moving to both sides of the PV124T.
Please let us know if you have any other questions.