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December 5th, 2018 19:00
How to replace Controller Vnxe 5300
Hi all, My controller Vnxe 5300 fail in side B i will replace new controller in this hardware my question if i replace new controller i will shutdown controller side A ? or i can replace this and no shutdown controller side A , this will be have a problem ? Regards
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DELL-Sam L
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December 6th, 2018 08:00
Hello JedJJ,
You don’t need to shut down the A side controller to replace your B side controller. What you will need to do is to power down SP B. Once SP B is powered down then you can replace it. If you have an EMC account, you can go here https://solveonline.emc.com/ and find your system. Once you have your system selected you can select replacing SP & it will create the step by step guide for you to follow.
Please let us know if you have any other questions.