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July 13th, 2013 04:00

Dell MD3000i Firmware Upgrade problem

Dears , 

I got a problem , I upgraded my MD3000i NVSRAM firmware to 7.3 instead of 6.7 .

Now, I'm trying to upgrade the RAID controller Module firmware version ot 7.3 as well , but i couldn't access the file from MDSM .

i'm trying to select the file (compatible firmware files) doesn't recognize the firmware file and when trying to drop down to select all files and choose the firmware file i gives me below error :

is not a valid firmware transferable file ) ,

can you see attached error ? 

would you mind helping me out of this ?

thanks 

5 Posts

July 14th, 2013 01:00

Is there any update !

5 Posts

July 15th, 2013 06:00

Is there any update !

4 Operator

 • 

9.3K Posts

July 15th, 2013 09:00

I recommend you call Dell Powervault support and create a case with them. If you update the firmware, and there is an update NVSRAM, you should apply both at the same time. If you only updated 1 of them, I don't know what it would result in.

If you are going from a generation 1 firmware (06-series) to a generation 2 firmware (07-series), you do need to use the cross-generation firmware update tool/application that comes with the latest version of MDSM for the MD3000i.

5 Posts

July 15th, 2013 10:00

mistakenly , i have updated NVSRAM without updating both at the same time , but the problem is that i couldn't update the firmware now ,

can you provide me the cross generation firmware update tool link to download it ?

Thanks

4 Operator

 • 

9.3K Posts

July 15th, 2013 19:00

It comes with the resource DVD and automatically is installed with MDSM. If it didn't get installed you don't have the latest MDSM version for the MD3000i.

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