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December 16th, 2008 11:00

Dell DataSafe

I have been trying for the last month to do a back up to Dell DataSafe and keep getting the following error message, MS_21 The device is not ready.  I spent two hours on a chat with tech support and I had an appointment to go to, so I never got it resolved.  I have uninstalled and re-installed multiple times trying to get it to work.  I did do a back up in May and it worked fine then.  Thanks for any help.

4 Operator

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9.3K Posts

December 17th, 2008 06:00

I don't think I've heard of Dell DataSafe on Dell|EMC products.

 

Did you post in the wrong section, or could you provide more details about your setup?

 

Post attempt #2

2 Posts

December 17th, 2008 13:00

I may not have posted in the correct area since I was not sure.  It is a on-line way to back up your computer.  If this is the wrong area do you have any suggestions?  Thanks

4 Operator

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9.3K Posts

December 18th, 2008 07:00

Try in desktops or laptops depending on what you have.

 

The boards have gone down a whole lot in usability, but it seems Dell doesn't seem to care or they would have gone (back) to a message board/forum layout instead of a wiki-type setup.

 

Post attempt #3

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