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September 15th, 2012 22:00
AX4-5 Disk State Removed
My AX4-5 recently showed the Disk drive 5 state as "Removed" from Navisphere, also it shows an alert "There are disk drives in this storage system that are not working properly. (0x7400)".
I installed a new hard disk of same model number (ST3146855SS), bought from a retail store. But it still shows the same message and the front panel LED indicates orange.
Any help is greatly appreciated. Thanks in advance.
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tommo666
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September 16th, 2012 02:00
You need to buy the same disk that has failed, an EMC one. Retail disks wont work in the system. The disk has a EMC part number stating 005 or 004 something like that. Do a google search and there will be lots of 3rd party suppliers.