Unsolved
4 Posts
0
1989
January 29th, 2020 08:00
Avamar AUI Plugins
I am an intern at a company using Avamar IDPA4400 running version 18.1 and they are unable to do FLR using the AUI. I was able to find the script to allow FLR through the desktop application by running the script ebrserver.pl --init.
Using the HTML5/AUI interface they are able to access whole image restores, however, when they are attempting to do the FLR nothing happens. They are using a privileged account that has admin access and UAC is not enabled. When I look at the plugins I can see plugin 3016 in enabled but I am not seeing plugin 3019. Is there a way to enable that plugin and do I need to do that on the server side or the client side.
Any help would be appreciated as I am pretty sure I know what the problem is, just trying to figure out how to enable the 3019 or 1019 plugin depending on whether it is a Windows or Linux based machine.
Thanks for all ideas and inputs.
edited comments below
I found where I believe I need to activate the FLR, however, the option is greyed out.
DELL-Josh Cr
Moderator
•
9.3K Posts
0
January 29th, 2020 15:00
Hi,
Does the VM have the client software installed? Page 91 also has some limitations for FLR https://dell.to/38QSXS9
SoullessRekkr
4 Posts
0
January 31st, 2020 06:00
@DELL-Josh Cr
To clarify when you say to install the Client Software on the VM machines are you referring to the Host, Guest, or Appliances?
Trinity
edited item below
Looking at the manual I see that the proxy is what handles the FLR
proxy A virtual machine that is used to perform image backups, image restores, and file-level
restores of other virtual machines. Proxies run Avamar software inside a Linux virtual
machine, and are deployed in a vCenter using an appliance template (.ova) file.
Would I need to install the Client Software on the Proxy VM's?
DELL-Sam L
Moderator
•
7.6K Posts
0
January 31st, 2020 08:00
Hello Trinity,
You will need to install client software on the VM’s.
Please let us know if you have any other questions.
SoullessRekkr
4 Posts
0
January 31st, 2020 10:00
Thanks for the clarification.
The tech that is training me showed me that the AvamarClient-windows-x86_64-18.2.100-134.msi is installed on the VM already. The tech then told me that the setup is to be agent-less backup.
Could the agent-less setup be the cause behind why FLR works with the JAVA/Desktop Application and does not work using the HTML5/AUI?
Trinity
DELL-Josh Cr
Moderator
•
9.3K Posts
0
January 31st, 2020 11:00
It is possible, the best option may be to call phone support for assistance.
SoullessRekkr
4 Posts
0
January 31st, 2020 11:00
Thanks I will call them on Monday and try to get this sorted out. I am pretty sure I am just looking to have Plugin 3019 or 1019 depending on if the VM is Windows or Linux needs to show up here.
If they are able to help me get this figured out I will post the answer here.
Trinity