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60706

May 21st, 2014 09:00

Missing plug-in exporting as SUU

We were attempting to do scheduled maintenance on our servers with one of the Dell techs but were unable to proceed.

Once past all the versioning and .NET issues I am currently attempting to export the Windows x64 system bundle (v501)  for an R720. Current version of DRM is 1.9. Package is failing to export to directory.

Summary: Failed exporting to SUU format.

Error: Failed downloading plug-in file:

I've also tried using the plug-in update. but it only identifies 32bit plugins as available for download.

25 Posts

May 21st, 2014 15:00

I'm having the same problem.  

54 Posts

May 22nd, 2014 04:00

We apologize for the confusion.

We have a delay in delivering latest 64 bit plugin for DRM, which will happen in another two to four weeks.

We are working on restoring the earlier plugin in DRM. It will happen in next two days.

BTW, If your 64 bit windows operating system has WoW64 x86 emulator enabled SUU 32 bit itself will work in the OS.

Thanks

Shabu

54 Posts

May 23rd, 2014 01:00

Hi,

We have made the previous version available online.

Please check.

Thanks

Shabu

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