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1 Rookie
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4 Posts
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49362
April 28th, 2015 12:00
DRM: Failed exporting some support files
Recently, all my exports are failing, on 2 different PCs. I have uninstalled / reinstalled, blown away the contents of my appdata\local\RepositoryManager folders, and started over completely.
Simply trying to export to a local repo fails each time with "Failed exporting some support files". I see the name of the file it is attempting to download from downloads.dell.com, and I can put that link in my browser and download the file just fine.
I need some wisdom finding out what exactly is failing me... (logfile attached)
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jbolhuis
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4 Posts
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April 28th, 2015 14:00
And I failed to attach the logfile... trying again!
Meena Nandy
2 Posts
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April 29th, 2015 09:00
Hi ,
Apologies for the inconvenience caused .
There is an issue with eSupport , which would be resolved very soon .
Regards,
Meena.
K Sashi
87 Posts
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April 30th, 2015 05:00
Hi,
The issue has been resolved.
Request you to please try now.
Thanks,
Sashi K
jbolhuis
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4 Posts
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April 30th, 2015 11:00
Everything is working again.
Thanks!