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February 12th, 2026 16:00

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IPF Error: ESIF(1.0.11904.2707) TYPE: ERROR MODULE

Got new Dell Pro Max 16 and installed Windows 11.  Continue to get an IPF error as follows:

ESIF(1.0.11904.2707) TYPE: ERROR MODULE: IPF TIME 6352214 ms

DPTF Build Version:  9.0.11906.54998
DPTF Build Date:  Jan 10 2025 15:36:53
Source File:  ArbitratorTemperatureThresholds.cpp @ line 212
Executing Function:  throwIfTemperatureThresholdsInvalid
Message:  Received invalid temperature thresholds from policy.
Policy Index = 3
Current Temperature = 35.0
Requested Aux0/Aux1 = X/30.0
Current Hysteresis = 2.0

Participant:  NVDGX [13]

Have installed the Dell Intel Innovation Platform Framework Driver (10 March 2025) and the Dell Intel Dynamic Tuning Driver (20 Mar 2025) from Dell website.  

No change in error.  System continues to report this as a problem in Event Viewer.

Opened a case with Dell and they said if laptop working ok, just ignore the error message.

Not normal to have a continued error message about Intel drivers.

Any thoughts on how to resolve this issue?

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February 23rd, 2026 12:59

Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag. If already out of warranty, click here for the Dell out of warranty offering.

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February 23rd, 2026 15:22

I already did this. They told me that it is a software issue and I don’t have support for software problems. I can pay to have someone look at the issue but after looking online, I can’t see lots of people with same issue. No reason to pay for a known problems with Dell laptops.

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March 19th, 2026 11:25

Hi,

I have this problem too !

Have you ever experienced a BSOD following these messages ?

with error "VIDEO MEMORY MANAGEMENT INTERNAL" and  "0x0000010E"

Regards

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March 25th, 2026 11:25

@Info_Firalp​ 

I have had also video memory management bsods with Pro max 14 (with Nvidia graphics). The drivers are up to date

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