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October 29th, 2025 11:16

Dell Website Issues

I wanted to buy some expensive high-spec laptops for our business.

I went to the Dell Website and discovered that the Dell Max Pro range have a high spec.

I selected what I wanted "Intel Core Ultra 9" and "16inch". It brought back 3 laptops, one wasn't even a Core Ultra 9".

I clicked on customise and it changed it to a lower spec CPU.

There is no support telephone number to call re. these types of issues. The Sales Team are clueless. I told them and included details of the error in the feedback survey. Still no fix. Silence!

What's wrong with these people? I am a business customer who wanted to buy several laptops and they have now lost that sale as I have gone somewhere else to make my purchase.

It is like these people just don't care! Hopefully they read this and decide to fix their website.

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