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2 Intern

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17 Posts

64

February 24th, 2026 16:19

SupportAssist Recovery

I like that SupportAssist Recovery is available on the new Dell Pro laptops. The user interface needs some work though, not least because of the tiny tiny text (6pt?  4pt?).

Community Manager

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1.2K Posts

February 25th, 2026 13:50

Hello,

The team has asked, "Can we try get screenshot from the customer to understand exactly on which page text size is small?". Can you provide the screenshot?

2 Intern

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17 Posts

February 25th, 2026 17:27

Pretty much all of them. I could be wrong but it's the sort of thing I see when the font size is set in pixels instead of pt, so it doesn't scale appropriately on high-resolution screens. If they go through the process on a Pro 14 Plus (PB14250) they'll see it.

(edited)

Community Manager

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1.2K Posts

February 25th, 2026 17:38

@asbatwrk​ Picture?

2 Intern

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17 Posts

March 2nd, 2026 20:06

I'll take a photo next time I have to reimage one.

2 Intern

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17 Posts

March 13th, 2026 15:10

Here is an example. I think this qualifies as an accessibility challenge.

Community Manager

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1.2K Posts

March 13th, 2026 15:18

@asbatwrk​ The picture is out of focus for me. But the font size appears to be the Dell standard. How do the BIOS screens appear?

2 Intern

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17 Posts

March 13th, 2026 16:11

"Dell standard" is too small then. Looks like 6pt or even smaller in places.

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