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13 Posts
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69
January 10th, 2026 12:57
Pro 14 Plus PB14250, having high gpu when the screen is locked
installed the latest graphic , neural and camera driver still the same issue
Unsolved
1 Rookie
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13 Posts
0
69
January 10th, 2026 12:57
installed the latest graphic , neural and camera driver still the same issue
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DELL-ChrisM2
Community Manager
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1.2K Posts
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January 16th, 2026 14:15
For direct Dell Technical Support Monday through Friday, Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them and all your troubleshooting. This will in turn generate a unique Technical Support case for your unique Service Tag.
Dell Pro 14 has many different models. Our user's need to know the specific model before they can correctly troubleshoot.
* Go HERE
* Enter the private Service Tag number in the blank
* Then reply back with the specific model
cmcher
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13 Posts
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January 16th, 2026 14:18
@DELL-ChrisM2 dell pro 14 plus pb14250