1 Rookie
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2 Posts
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44
July 20th, 2025 09:06
Pro 13 Plus PB13250, not detecting monitors using D6000 dock
Hi,
In display settings in win 11, it says it can't detect any external monitors.
Trying to connect 2 x 2560x1440 27" monitors via displayport.
Tried with different monitors with same result.
D6000 dock upgraded with latest SW.
D6000 working fine with other laptops using the same monitors.
If I connect a single HDMI it can detect and use a monitor but the picture only flashing between black and a picture.
Is Pro 13 Plus PB13250 not compatible with D6000 dock?
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ejn63
10 Elder
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28.6K Posts
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July 20th, 2025 15:42
It does indeed. If future plans include higher resolution monitors, a Thunderbolt dock (T suffix) is future-proofing.
ejn63
10 Elder
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28.6K Posts
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July 20th, 2025 13:24
This really isn't the ideal dock for what you are trying to do. It uses displaylink, which requires a software driver to function. Have you installed that software on the system?
You'd really be better off with a native Thunderbolt dock for this system, but with the driver it should work.
lewa27
1 Rookie
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2 Posts
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July 20th, 2025 15:32
Thanks.
Will then any kind of WD19, 22 or 25 work with no exceptions for my setup?
Looks like it in DELL DOCKS COMPATIBILITY GUIDE.
DELL-Chris M
Community Manager
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56.8K Posts
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July 22nd, 2025 20:06
@lewa27
The 2017 D6000 is not listed in the 2025 Dell Docks Compatibility Guide.
