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February 9th, 2026 21:14
Dell Pro 16 certain videos won't play
I recently upgraded to a Pro 16 Laptop for my business. My website has a video on it's header which not play on my laptop, no matter what browser I use. I've had other people check on their devices and they can all see it. Any suggestions as to what setting I need to fix? My previous laptop was an Inspiron 15 3000 series
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DELL-Jesse L
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February 10th, 2026 11:22
Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag.
Our users need to know which specific Dell Pro laptop model?
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