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January 6th, 2026 15:03
16 Premium DA16250, constantly reboots in random time
I have Dell 16 Premium DA16250 will last updates, last bios, last GPU drivers. When I use it - it can randomly reboot with strange vile crackling sound. It happens more often when device is on battery, less often when device on power charge. It happens about month. 3 days ago I've updated all the drivers, made a full check in dell support, it didn't help. Windows 11 home is installed by dell, with only several programs like Chrome, Adobe, Word.
What can it be? I've checked with dell support app - it shows that all is fine.
ejn63
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January 6th, 2026 15:12
Turn off automatic restart, and the system should write a crash file you can use to pinpoint the cause.
https://techcommunity.microsoft.com/discussions/windows11/how-to-prevent-all-windows-11-auto-reboots-and-auto-shutdowns/4194463
You may also want to run a full hardware diagnostic (which likely will show nothing amiss) - F12 at powerup.
Sergii Safo
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January 8th, 2026 22:58
@ejn63 link, given by you is about planned reboots because of Windows updates.
full hardware diagnostic founds nothing
ejn63
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30.8K Posts
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January 8th, 2026 23:12
Search for system properties. Under system/advanced, look for system failure. Choose the "write crash file" and uncheck the "automatically restart". Save and reboot.
The next time the system crashes, a dump file will be written - use something like the Who Crashed utility to determine the offending program or module.
Sergii Safo
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January 13th, 2026 11:29
so, it is TDR-failure. last version of all drivers, chipset, gpu and so on