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July 20th, 2025 11:07
Tower Plus EBT2250, thermal pad for the secondary NVMe SSD?
I have a Dell Tower Plus EBT2250 and it has two NVME slots for SSD drives. Strangely, the secondary slot does not have a thermal pad (there is a 20 x 20 x 5 mm thermal pad in the first slot). When I try to insert a second SSD it gets bent since there is an empty space below the drive that does not exist in the primary SSD. Where can I buy, from Dell or other vendors, a 5mm thick thermal pad to use in the second NVME slot? Is there a part number I can order from Dell?
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ejn63
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29.6K Posts
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July 20th, 2025 11:21
It sounds like a drive standoff is missing -- a thicker pad isn't going to make up for that. You can call Dell spare parts wherever you're located about availability, or try a local computer shop -- the standoffs are not proprietary parts.
Alexbez
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July 20th, 2025 19:22
Indeed, I inadvertently remove the second SSD drive slot standoff. Put it back in and added the second SSD. Thanks for the reply!!
vivona
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July 24th, 2025 21:50
I have the same issue with my EBT2250. So, what thickness standoff should I get?
DellEBT2250
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September 10th, 2025 13:03
Where can I purchase another pad?
DellEBT2250
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September 10th, 2025 13:07
@Alexbez Did you add a pad underneath the second SSD like the other one? I want add 2 Samung SSD's but I'm not what to do with this 5mm pad in the first slot.
Alexbez
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September 10th, 2025 22:41
@DellEBT2250 No i did not add a second pad. Just put the standoff in the correct position and inserted the second SSD drive. Worked perfectly and no issues so far.
I do not do constant writing to the drives so heating is not an issue for me.