Tower Plus EBT2250, thermal pad for the secondary NVMe SSD?

Question

I have a Dell Tower Plus EBT2250 and it has two NVME slots for SSD drives. Strangely, the secondary slot does not have a thermal pad (there is a 20 x 20 x 5 mm thermal pad in the first slot). When I try to insert a second SSD it gets bent since there is an empty space below the drive that does not exist in the primary SSD. Where can I buy, from Dell or other vendors, a 5mm thick thermal pad to use in the second NVME slot? Is there a part number I can order from Dell?

Gnatbeau · Answer

So does one need both a thermal pad to support the SSD card (to keep it from bending) and a standoff in the screw slot? If I install a pad, then is the original screw going to be too short to keep the SSD level? Is that what you're saying, @ejn63? I don't see anything that looks like a standoff in my box or inside the machine.

@Jackson_84 , after you installed the thermal pad, did you still need a standoff in the screw slot? Thanks.

Alexbez · Answer

@Gnatbeau​  I am using two SSDs with no extra thermal pads and they fit perfectly with the original standoff that came with the computer. The original post was a mistake since I inadvertently removed the standoff. Please ignore the post. Just install the SSDs and you will be fine (and don´t remove the standoff like I did...).

ejn63 · Answer

It sounds like a drive standoff is missing -- a thicker pad isn't going to make up for that. You can call Dell spare parts wherever you're located about availability, or try a local computer shop -- the standoffs are not proprietary parts.

Alexbez · Answer

Indeed, I inadvertently remove the second SSD drive slot standoff. Put it back in and added the second SSD. Thanks for the reply!!

vivona · Answer

I have the same issue with my EBT2250. So, what thickness standoff should I get?

DellEBT2250 · Answer

Where can I purchase another pad?

DellEBT2250 · Answer

@Alexbez​ Did you add a pad underneath the second SSD like the other one? I want add 2 Samung SSD's but I'm not what to do with this 5mm pad in the first slot.

Alexbez · Answer

@DellEBT2250​ No i did not add a second pad. Just put the standoff in the correct position and inserted the second SSD drive. Worked perfectly and no issues so far. I do not do constant writing to the drives so heating is not an issue for me.

Jcattell45 · Answer

I just bought a new ebt2250 and I also bought a second ssd drive reference tlc 2230 gen 4 I went to fit the ssd but I do not have a am m2x3 screw or a thermal pad I dont know what to buy

Jackson_84 · Answer

Found the thermal pad I needed, price and delivery was great. https://www.parts-people.com/index.php?action=item&id=42894

Coincidently also a favorite new channel of mine https://www.youtube.com/@dellpartspeople

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Tower Plus EBT2250, thermal pad for the secondary NVMe SSD?

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