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January 10th, 2026 05:44
Pro Max Tower T2 FCT2250, S2725QC, no signal
When I connected my new Dell Pro Max Tower (FCT2250) CTD base to new Dell monitor Dell 27 Plus 4k USC-C monitor - S2725QC The monitor said it was not receiving any signal. I used a Display Port to USB-C cable. All connections are OK. Any ideas?



DELL-ChrisM2
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January 10th, 2026 20:14
A USB-C to DP cable is typically only one direction =
Computer TB/USB-C port --> USB-C to DP cable --> Monitor DP in port
* Unless you bought the more expensive bidirectional USB-C to DisplayPort cable?
S2725QC User’s Guide shows us that it shipped with a 1 M USB-C to USB-C 100 W cable.
Connect like this and post the results =
Pro Max Tower T2 FCT2250 #5 Thunderbolt port --> S2725QC 1 M USB-C to USB-C 100 W cable --> S2725QC #5 USB-C 5Gbps upstream port
Note: If you have an added PCIe x16 video card (#10) with four DP out ports, you would need a DP to HDMI cable =
Pro Max Tower T2 FCT2250 DP out port --> DP to HDMI cable --> S2725QC #4 HDMI 1 port
