Pro Max Slim FCS1250, hard disk is impossible!

Hi,

I purchased a Dell Pro Max Slim (FCS1250) a couple of weeks ago and was told, by "Dell support", that I could install a hard disk in the model I purchased - however that appears to be incorrect (or impossible) or worse.

Why is this you ask, well, as can be seen by the user manual for the FCS1250 to install a hard disk 4 plastic bushes and screws are required.  These are not supplied with the PC UNLESS, I assume, you buy a hard disk with the PC - but I didn't need/want a hard disk I have lots and a 2TB disk was waaaay too small - I wanted 8TB.  So I talk to tech support (they appear to understand) and they put me on the EMEA spares who send me.... wait for it... 4 standard 3.5 HDD mounting screws (without the plastic bushes and much too short) at great expence - mine!

There appears to be no way I can get the plastic bushes/screws I require unless I buy a "disposable" hard drive at the time of ordering the PC.  VERY POOR SHOW DELL.  I've use Dell PC for years and they have usually come with spare HDD mounting caddies or whatever - not absolute bare minimum, but these are soooooo penny pinching the 4 plastic bushes and screws are omitted from a build that does not have a harddisk factory installed.

Any ideas?

I have sent them pictures of the "missing" parts from a) their online manual and b) from the internal picture inside the PC.

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!

Regards

Callum