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October 3rd, 2025 19:59
Power outage causes BitLocker recovery
These 2 models have been experiencing this issue consistently.
Dell Pro Slim Plus QBS1250
Dell Pro Micro QCM1250
We have had 1 unplanned and 1 planned power outage in our office and on both events, when power is restored, the workstations boot up to BitLocker recovery. This was consistent with all our systems with above mentioned models.
They all have the current hardware updates, including BIOS.
Strangely enough, I clicked on the option to "Skip this drive" and then go to Advanced and then start Windows 11 normally and it boots up fine with no issue.
The other discovery is if I just reboot the workstation, it also boots up with no issue. I am curious as to why it goes to BitLocker anyways on a power outage/disruption. Is this a Windows issue, or Dell/Bios issue?
qwerty89
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October 30th, 2025 19:05
Having the same issue with QBM1250
zimmcull
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November 1st, 2025 19:51
I experienced the same thing with an Inspiron 3030 yesterday after an unexpected power failure. However, it was worse for me because my computer wouldn't recognize the mouse or keyboard, even when I plugged in an old keyboard. As a result, I couldn't enter the recovery key (assuming that I could have found it in my Microsoft account) or click on "skip this drive". In desperation, I shut it down with the power button then restarted. This time, it booted normally. I've never activated Bitlocker on my computer so I'd really like to know how to avoid this problem in future.