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26769

July 2nd, 2015 01:00

Unknown Device

Hi,


I imported my devices in the DELL OME 2.0.
I can say that it works pretty well ! :)

However, I have some device in the Unknown category.
Especially one device saying the following error : "Authentication failure"

I noticed myself that I wrote a type regarding the community name so I correct it but the same error appear.
Also I run the SNMP troubleshoot to check if something wrong with the device and everyhing is OK.

Can someone can help me about this issue ?


Thanks,

Lala

2 Intern

 • 

685 Posts

July 2nd, 2015 02:00

Hi Lala,

Thanks for the query.

The error which you see is an alert sent by the device agent to OME since SNMP discovery was attempted using wrong community name. After correcting it (either in configured discovery range in OME, or, on the target device), you will be required to initiate the discovery of the corresponding discovery ranges again.

Hope this helps!

2 Intern

 • 

1K Posts

July 2nd, 2015 03:00

Hi Lala, You mentioned that SNMP troubleshoot check is showin everything OK! Does this mean that you are getting details about OMSA, OMSS, MIB II, all of them? Request you to check the SNMP port configuration and firewall configuration as well to be sure.

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