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October 26th, 2016 08:00
Troubleshooting OpenManage Web Interface
We have a fleet of Dell servers and have installed Open Manage System Administrator (OMSA) version 7.4 on them. They have been working fine but now the web interface (clicking on Server Administrator on the desktop or going to https: //localhost:1311 in a web browser) results in a "This page cannot be displayed" error. Has a Windows update broken it? It appears as though the web service (apache ?) is not running. Any troubleshooting tips would be gratefully received.
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joyrunner
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October 27th, 2016 06:00
Hi John, This forum is tracked by OME members.
Could you please cross post this over to the OMSA forum. They will be able to help you.
Also, It would be good to check the OS event log if there are some obvious errors logged by the web-service.
http://en.community.dell.com/techcenter/systems-management/f/4469
Thanks,
Manoj
john.harris
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October 27th, 2016 06:00
Reg hack fixed it:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\KeyExchangeAlgorithms\Diffie-Hellman]
"ClientMinKeyBitLength"=dword:00000200
john.harris
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October 27th, 2016 06:00
For anyone else reading this. Get Chrome and see if https: //localhost:1311 works. If it does then it is a Security Windows update that has broken OMSA (This issue seems to be due to SSL/TLS ciphers added in IE11). The above reg hack fixed it for me.
Thanks to http ://en.community.dell.com/techcenter/systems-management/f/4469/t/19994259
joyrunner
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October 27th, 2016 07:00
Thanks John for updating this thread. Appreciate it.
Regards,
Manoj
BBogert
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December 5th, 2016 11:00
Perfect, thanks.