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J

2647

August 22nd, 2016 09:00

SNMP memory leak?

I am running Windows 2012 R2 Essentials and have installed Dell Command Monitor 9.1.  64-bit.  I am having a problem that over several days the SNMP 32-bit process keeps increasing memory usage until it maxes out at it's 2 gig limit.  No visual problem other than it's causing system alerts because I have less than X amount of memory left, but apparently something is not releasing the memory.  I have a number of SNMP calls to the server, however the only one physically "installed" is the Dell Command Monitor software.  Is there any known memory leaks with Command Monitor?  Know it hasn't been updated in a decent amount of time so not sure if anyone has evaluated compatibility issues with 2012 R2.

EDIT:  Note I have a 64-bit SNMP Service running using minimal memory and a 32-bit SNMP Service using loads of memory.  The 64-bit one has an expandable branch showing it's running the SNMP Service, the 32-bit one doesn't expand but does point to a snmp.exe file in the C:\Windows\SysWOW64 folder and also calls itself the "SNMP Service"


EDIT2:   I can say if I kill the 32-bit version of SNMP memory clears up but monitoring starts failing.  64-bit is still running and Command Monitor is 64-bit though looks like it's using a 32-bit SNMP version.  I can say on my Windows 7 64-bit computer with the same setup, both snmp executables exist, but only the 64-bit one seems like it's showing in task manager.

2 Intern

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1K Posts

August 23rd, 2016 04:00

Hi,

This questions looks very specific to SNMP with Dell Command Monitor. Since this forum is about Dell OpenManage Essentials, you may be able to get more help if you cross post it over to General Systems Management forum or clients forum:

en.community.dell.com/.../f

2 Intern

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685 Posts

August 23rd, 2016 06:00

Another pointer to add, maybe it gives some perspective.

Dell Command Monitor application is meant for Dell Client devices (viz. Latitude, Precision, etc.). It is not recommended or supported for Dell Servers.

Are you running a server OS on a client system?

1 Rookie

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59 Posts

August 23rd, 2016 06:00

Thanks, I'll try to find it.  Figuring out where to post can sometimes be challenging.

1 Rookie

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59 Posts

August 23rd, 2016 11:00

No one likes when someone only thinks within the box.

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