1 Rookie
•
3 Posts
0
43
September 23rd, 2024 21:42
Rolled back BIOS FW on T550 and can't rescind
Hi! I am unable to rescind a FW BIOS update after clicking the rollback in latest OME. How do I change this? I want the latest 1.15.1 and half of my servers are on that version, while the other half are on 1.13.1, but after rollback it wants to put 1.14.1 in compliance. I have been unable to figure out how to rescind the rollback after rolling back one of the 53 machines in my OME.
No Events found!
DELL-Chris H
Moderator
•
9.4K Posts
0
September 24th, 2024 16:33
Thank you for clarifying that for me. What I think happened is that 1.15.1 was removed from the support page for whatever reason, as it isn't listed on the T550 anymore, and was replaced by 1.15.2 which was released today.
So essentially there may have been an issue with the 1.15.1 update, so it was pulled and then replaced with 1.15.2.
That would also explain the issue with the catalog, being that the update was pulled, so it only sees 1.14.1 as the viable option, as 1.15.2 is too new to be reflected on the current catalog.
DELL-Young E
Moderator
•
5.1K Posts
0
September 24th, 2024 03:54
Hello thanks for choosing Dell and welcome to our community.
Instead of using OME, how about we try going to iDRAC and job cancel.
https://dell.to/3XV8MUm
(Please refer to this comment where it says "I don't use OME but you can clear jobs outside OME with "racadm jobqueue delete -i JID_CLEARALL_FORCE". from the link above )
Respectfully,
BCCOT
1 Rookie
•
3 Posts
0
September 24th, 2024 14:40
@DELL-Young E Hi, so are you saying that doing a rollback in OME it has issued a pending task on every T550 in OME with command to go back to previous firmware next time new job is created to make them comply? I will issue that command on a couple and see if any change. Is there a way to fix OME so BIOS 1.15.1 is what all T550 should be?
DELL-Chris H
Moderator
•
9.4K Posts
0
September 24th, 2024 15:19
1.14.1 is likely what is listed on the current catalog, and when the new catalog is release then 1.15.1 should be listed. This being that the catalogs are updated about every quarter and if an update is released after it is, it won't be included till the next release.
BCCOT
1 Rookie
•
3 Posts
0
September 24th, 2024 16:21
@DELL-Chris H I used https://downloads.dell.com/catalog/catalog.gz as my source catalog in OME and it told me 1.15.1 was THE latest, so I applied it to 24 T550s a couple weeks ago; and then a week later went to make the other 25 T550s compliant with the same but after 45s the compliance update job would fail. Here is that error:
I discovered yesterday that the Dell catalog must have updated since the first firmware was applied to the first 24 T550s, so I did a catalog update and then wanted to try again, but since it was production hours I took one of the previous 24 T550s; one of which was a 'shelf spare' we use to test the firmware with first and used the rollback feature in OME; thinking it was only going to apply the rollback to that one specific T550 shelf spare. I wanted it to go back to 1.13.2 (not 1.13.1 as I mistyped in my original post) and then use OME to apply 1.15.1 like the original 24 had all received by OME the week before last but since I did the rollback now OME only wants to do 1.14.1 and not 1.15.1 as it previously had recorded as the latest firmware.
Do I have to manually install 1.15.1 by hand on the remaining 25 T550s; and keep OME out of compliance til a new firmware shows up in the catalog next quarter? Or is there a way I can fix OME to once again realize 1.15.1 is the latest BIOS firmware for the T550?