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March 31st, 2016 06:00

Quest Map view - proxy settings

Hello,

Going onto the map view for our VRTX boxes I receive an error "Warning - unable to access the internet", and on the same page clicking on Actions - Settings I see that MapQuest is using the proxy settings defined under Preferences - Console settings.

Could someone please direct me in the right direction as I am unable to find Preferences anywhere in the menu structure. Under Settings - General Settings I have specified the proxy and testing is successful.

The IE v11 browser is able to access the internet as well and the automatic warranty lookup is working fine as well.

Any idea of how to get MapQuest to work? OME v2.1.0.2635

Thank you

March 31st, 2016 07:00

Hi,

MapQuest uses the Proxy settings set under Settings - General Settings. 

MapQuest has made it mandatory to use the API key while using their API, because of this. Since there is no provision to enter MAPQuest API Key, warning message is shown in OME 2.1. This issue is fixed in next version of OME 2.2. However, even with the warning message, everything should work except for the Search operation.

You can use BingAPI for MapView in OME 2.1 by setting the Bing key in Actions | Settings  in Map View page.

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