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2 Posts
0
2143
August 16th, 2016 13:00
PowerEdge R620 reporting wrong iDrac7 firmware version in OME.
OpenManage Essentials is displaying the wrong iDRAC7 firmware version. The last ".30" in the version number is not being displayed, resulting in all PowerEdge R620s displaying as non compliant under System Update.
Current iDRAC7 version on server: 2.30.30.30
Reported Installed version: 2.30.30
Available version: 2.30.30.30
OpenManage Essentials Version 2.2.0.2056
No Events found!
LoneForester
2 Posts
0
August 23rd, 2016 12:00
Same problem is also occurring on some R720s.
From OME Firmware Information:
OME System Update:
Installed Version: 2.32.31
Available Version: 2.32.31.30
adam_kf
1 Message
0
August 24th, 2016 11:00
Same issue here, it does not appear to correctly resolve the last section of the version # for iDRAC. Did you get anywhere with this yet?
If it try to download and manually apply the iDRAC firmware, no change in OME reporting. Still reports the 2.32.31.30 as required and 2.32.31 as installed.
DELL-Martijn G
291 Posts
0
September 14th, 2016 05:00
Please open a support ticket for this with Dell support, that way we can get this issue to the correct teams.
Lewie75
4 Posts
0
September 27th, 2016 00:00
Is there any resolution about this I have the same issue
DELL-Vijay B
183 Posts
0
September 29th, 2016 12:00
Hi,
Thanks for the post.
Can you share the "Data Sources" and "Software Information" screenshot for the affected Servers?
This will enable us to analyze/confirm the cause of the problem.
With initial glance, this looks like that iDRAC firmware has been updated to the latest and the Server is discovered using OMSA (Server Administrator) agent which is not updated.
We will be able to confirm once we get the above information for the affected servers.
Thanks,
Vijay