OMSA 9.2 upgrade via OME

Hello

The correct arguments are not likely being used. Page 308 of the OpenManage Essentials User's Guide has an entry for performing OMSA upgrades. There is a note about required arguments. You can find OME documentation on the OpenManage Essentials support page. You may also be able to locate this information from within OME by clicking on the help/question mark icon that appears near the top right of most pages.

http://www.dell.com/openmanagemanuals/

Thanks

Daniel,

I've upgraded OMSA via OME numerous times simply by creating a deployment task, pointing to the installer and using a pre-defined query for the targets. It appears that the problem is the DSM SA Connection Service won't start and gives an "Error 6: The handle is invalid" when I attempt to start it manually.

Robert

I have the same issue on an aging T710.  My other 8 servers upgraded without issue.  First time in a long time an ODMA upgrade failed if memory serves.

I wish I only had 8 servers to fix! It appears not be an issue with a specific model of server - I've got 510, 520, 610, 620, 630, 710, 720, 730's and the install broke all of them. I've upgraded OMSA via OME since at least version 7.4 and don't remember any problems this bad.

Have a similar situation with OMSA 9.3. Seems to be related to the PATH environment variable which contained "C:\Program Files\Dell\SysMgt\iSM\shared\bin" at the beginning. Thus Windows used some files from the OMSA directory instead of system directory.

Hi,

same for us. More then 10 Servers are affected. Really annoying.

Would be great if Dell could check the issue.

OMSA 9.3

Clean deinstall and new install, doesn't help.

Br

Sew

Could someone form Dell pls give a feedback.

Hi @SergejM,

I may need more of the details that you are facing.

Are you upgrading OMSA 9.3 from OME? What version of OME are you using?

You mentioned you are facing the same issue, what exact error message that you are getting?

Hi,

it depends. OME was installed in differnt ways (SCCM/SUU/OME).

It is obviously not a Problem of OME, but a Problem of the OMSA.

Same for me: "It appears that the problem is the DSM SA Connection Service won't start and gives an "Error 6: The handle is invalid" when I attempt to start it manually."

Clean deinstall, new install, still the same error.

All the people here have the same error. Do you need more information?

Br

Sergej

Hi @SergejM,

Mentioned clean uninstall, what have you uninstalled? Only OMSA? 

During the installation, was there any other components installed? 

Have you tried running as administrator on CMD and stop/start the DSM SA Connection Services? Is there any other DSM services running?

Hi,

OMSA was completely uninstalled from control panel.

All services except one, which was mention on top are running.

The Problem is solved with OMSA 9.4.

So thank you