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March 8th, 2021 04:00
OME Warranty not showing right end date
Hi.
Dell EMC OpenManage Enterprise Version 3.5
Manny of my systems have extended warranty from 5 to 7 year. But OME dos not show the right end date.
Is there a way to update the ende data on this systems?
Tanks
Ivan Vågenes
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Dell-DylanJ
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March 8th, 2021 08:00
Hello Ivan,
If you haven't already, I'd start by simply restarting the OME appliance. It's a fairly basic troubleshooting step that can help without impacting production. OME should be querying us for the warranty end dates.
Warranty extensions can also show up as different line items, so you might also check to see if there is another line item separate from what you're looking at.