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September 8th, 2016 13:00

OME Reporing firmware updates are required but when run the detail report shows the update as already have been installed

Using Open Manage Enterprise (OME) 2.2.0.256 and running system updates against Dell servers, OME reports as the updates are required but when run the detail report shows the update as already have been installed, even after an inventory refresh same problem.

Specifically with the following updates: 

Network_Firmware_WR5R5_WN64_08.07.25_A00-00.EXE

QLogic BCM5709C Gigabit Ethernet #38

Package version: 08.07.25

Installed version: 08.07.25

SAS-RAID_Firmware_F96NR_WN32_6.3.3-0002_X00.EXE

PERC 6/i Integrated Controller 1 Firmware

Package version: 6.3.3-0002

Installed version: 6.3.3.0002

SAS-RAID_Firmware_XKF5X_WN64_12.10.7-0001_A13.EXE

Software application name: PERC H800 Adapter Controller 1 Firmware

Package version: 12.10.7-0001

Installed version: 12.10.7-0001

Any idea how to get these systems to be identified in OME as compliant?

September 14th, 2016 05:00

What is the model in question that reports not compliant?

You might need to enable Collect System Inventory on restart (CSIOR) otherwise the firmware database inside the iDRAC is not updated with the actual installed versions.

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