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October 8th, 2015 02:00

OME Fails to install - undefined exception?

Tried posting this yesterday, but it didn't work.

I've been trying to install OME on one of my test machines. It seems to install the prerequisites okay, but then tells me the installation of OME itself fails.

 

The InstallUtil log only gives this error:

2015-10-07 05:25:43 PM "C:\Program Files (x86)\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe"  -DatabaseOptions 8 -i -WebsitePath "C:\Program Files (x86)\Dell\SysMgt\Essentials\WWWRoot\Essentials" -WebsitePort "2607"

Website unzip started...

Website un-install started... Undefined exception occurred: System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)    at System.Net.Dns.GetHostEntry(String hostNameOrAddress)    at InstallUtil.Installers.Website.get_IssuedToCertificateInfo()    at InstallUtil.Installers.Website.Uninstall()    at InstallUtil.Installers.Website.UnzipAsync()    at InstallUtil.Program.RunInstall(CommandLineArgumentsDictionary arguments)    at InstallUtil.Program.Main(String[] args)

2015-10-07 05:25:43 PM "C:\Program Files (x86)\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe" -u

Website un-install started... Undefined exception occurred: System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)    at System.Net.Dns.GetHostEntry(String hostNameOrAddress)    at InstallUtil.Installers.Website.get_IssuedToCertificateInfo()    at InstallUtil.Installers.Website.Uninstall()    at InstallUtil.Program.RunUninstall(CommandLineArgumentsDictionary arguments)    at InstallUtil.Program.Main(String[] args)

 

What does this mean?

24 Posts

October 8th, 2015 22:00

Hi there,


It seems there is some DNS issue with your setup and OME is unable to resolve the host.

I would suggest to call support guys on this number 800-945-3355 and let them have a look.

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