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October 26th, 2015 11:00

OME - Discovery Ranges - Not Deleting

Good Day,

I am totally frustrated with OME 2.1 first time I have used it.  I have setup Discovery Ranges but cant delete it.

This is clearly an issue with OME, why is this bug not fixed...... Can someone help me remove it.

Thanks

Tobias

2 Intern

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1K Posts

October 27th, 2015 05:00

Hi Tobias,

Couple of questions:

  • Are you facing this problem just after upgrade?
  • Do you see anything obvious in the logs section of OME?

Can you try restarting the DSM Essentials DAService and then retry to delete the discovery range? Let us know if this helps.

December 17th, 2015 15:00

Having the same problem here...

December 17th, 2015 16:00

Thanks for the quick feedback.

If the service does not stop, try killing the service process from Task Manager. Once process is killed, go to services and start the DAService again.

Can you give it a last try?

Thanks,
Vijay

December 17th, 2015 16:00

Already tried that.

The service fails to stop, so had to restart the server and then still cannot delete.  Going to try all again one more time...

December 17th, 2015 16:00

Hi GeneSysComputing,

Thanks for the post. The issue is noted and passed to the concerned team.

For your system, can you try restarting the "DSM Essentials DAService" service as suggested by Pupul and whether that solves your problem.

Thanks,
Vijay

December 17th, 2015 16:00

OK - yes.  I was able to restart the service using the method described.  ... and as if by magic ,the server in question has now been deleted!  Great!

Thanks

On another note (using Dell PowerEdge 510,  ESXi5.5, VIB= 8.2, Windows 2008R2 server running OME 2.1

Server comes up with very little data and as "Unkown"  Any suggestions?

December 17th, 2015 16:00

Nope - still does not delete...

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