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7 Posts
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1048
June 9th, 2017 13:00
OME 2.2 Warranty Report Shows multiple rows for every device
The OME Warranty Report, which seems potentially very useful, generates a gigantic list of devices.
That list would be great, except every single discovered device shows up at least twice. Many devices show up 10 or 20 times.
Two rows, with two different warranty types, seems manageable. But most devices have 8 or 10 rows, for a single device.
Here's a sample (with IP's, device names, and service tags replaced):
Any idea how to fix this?
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DELL-Vijay B
183 Posts
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June 15th, 2017 08:00
Hi,
I will suggest to get in touch with Dell Support (800-945-3355) for this so that we can take a closer look. We will need the service tags which we don't recommend to share over this forum as it is sensitive data.
There was one known issue when this behavior was observed when you have warranties currently active as well as future renewed which will be fixed in upcoming version. But again, support team will be the best persons to take a closer look and identify the problem here.
Thanks,
Vijay.