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April 9th, 2014 13:00

OME 1.3: Update R910 ESXi 5.5 host via iDrac fails

OME 1.3 fresh deployed on a Windows Server 2012 R2 server. OME server is in the same subnet as the iDRACs.

OMSA agent for ESXi 5.5 deployed, but not relevant since OME System Updates uses iDRAC for ESXi hosts.

The R910 has been successfully discovered and inventoried via WS-MAN on bot iDRAC and OMSA.

Trying to do a System Update. I find the server in Non-Compliant Systems, select it, select all 4 applicable updates.

I apply it and provide the iDRAC login.

The task fails with the errors below:

-I've tried with both the Dell Online catalog as well as a local Repositry Manager

-I notice that the 4 updates all point to pacaages in .EXE format. Since deploying via iDRAC shouldn't they be .BIN files ?

Results:
Downloading Packages.
Calling InstallFromUri method to Download packages to the iDRAC

Error Occured: A security error occurred
Username and Password are invalid or

The component that is being updated is not valid. Re-run inventory to determine the correct component and try again

Error Occured: A security error occurred
Username and Password are invalid or

The component that is being updated is not valid. Re-run inventory to determine the correct component and try again

Error Occured: A security error occurred
Username and Password are invalid or

The component that is being updated is not valid. Re-run inventory to determine the correct component and try again

Error Occured: A security error occurred
Username and Password are invalid or

The component that is being updated is not valid. Re-run inventory to determine the correct component and try again
Check the following: Credentials entered are valid, iDRAC is reachable from OME host and iDRAC is in a good state. The iDRAC could not download any packages.
Software Update Task Failed.

2 Intern

 • 

1K Posts

April 9th, 2014 22:00

Hi Roger,

Couple of questions:

  • What is the iDRAC6 version of your R910?
  • If you run the following command, then what is the output that you get?

winrm e cimv2/root/dcim/DCIM_LifecycleJob -u: -p: -r:https:// /wsman:443 -SkipCNCheck -SkipCACheck -SkipRevocationCheck -auth:basic -encoding:utf-8

  • Is it possible to reboot your server? If yes, can you check if CSIOR is enabled on the server and are you able to see system services running?

You may get some information related to CSIOR on this link:

http://en.community.dell.com/techcenter/systems-management/f/4494/p/19515744/20413397.aspx#20413397

30 Posts

April 10th, 2014 01:00

You pointed me in the correct direction. I found there was a problem with the iDRACs SSL certificate. After running racadmin sslresetcfg I could successfully deploy System Updates from OME.

Thank you very much.

2 Intern

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1K Posts

April 10th, 2014 03:00

Wow! Great news. Thanks for updating the post. 

1 Rookie

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21 Posts

June 4th, 2015 03:00

All,

I have the same issue at a customer - access error messages on M710HD's.

CISOR enabled and Certs installed and running.

Anyway of getting around the issue without resetting the certs to defaults ?

Latest OME installed on a W2012 VM - using SUU repository 14.12.200.69

Restting the Cert gets around the issue, but I need the installed Certs to stay in place..

1 Rookie

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21 Posts

June 4th, 2015 06:00

All,


Also just updated iDRAC to 3.6.5 and LC to 1.6.5.12 - no luck same errors..

Error Occured: A security error occurred
 Username and Password are invalid or


 The component that is being updated is not valid. Re-run inventory to determine the correct component and try again

Output:

C:\>winrm e cimv2/root/dcim/DCIM_LifecycleJob -u:root -p:xxxx -r:https://ipaddress/wsman:443 -SkipCNCheck -SkipCACheck -SkipRevocationCheck -auth:basic -encoding:utf-8

DCIM_LifecycleJob
    Caption
    CommunicationStatus
    DeleteOnCompletion
    Description
    DetailedStatus
    ElapsedTime
    ElementName
    ErrorCode
    ErrorDescription
    HealthState
    InstallDate
    InstanceID = JID_CLEARALL
    JobRunTimes
    JobStartTime = TIME_NA
    JobState
    JobStatus = Pending
    JobUntilTime = TIME_NA
    LocalOrUtcTime
    Message = NA
    MessageArguments
    MessageID = NA
    Name = CLEARALL
    Notify
    OperatingStatus
    OtherRecoveryAction
    Owner
    PercentComplete = 0
    PrimaryStatus
    Priority
    RecoveryAction
    RunDay
    RunDayOfWeek
    RunMonth
    RunStartInterval
    ScheduledStartTime
    StartTime
    Status
    TimeBeforeRemoval
    TimeOfLastStateChange
    TimeSubmitted
    UntilTime

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