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July 19th, 2017 01:00

OME 1.3 to 2.3 upgrade

Hi all,

We have been running version 1.3 since release and have been unsuccessful previously with version upgrades to 2.x (2.0.1 & 2.1). Whenever this was attempted there was database corruption and OME itself was unusable. Our only option was to restore an image of the server taken prior to the upgrade.

The staff member who used to manage OME left quite some time ago and I have attempted 1.3 to 2.1 upgrades several times in a test environment with the same results. I have, however, had some success with what I think is quite a dirty way of performing an "upgrade" and I am not sure what may have been missed or may fail. A quick rundown is below:

- Deploy new server & install OME (2.2 and now 2.3)
- point to a new MSSQL server during install to create a fresh DB
- stop services on existing OME and new version
- Backup existing OME DB and restore in to newly created DB
- restart new OME re-enter SQL details

This strangely works, but it just does not feel right. I am not sure what tables or data I may be missing as I presume that there have been changes between 1.3 and 2.x .. although it just seems to work. Does OME re-validate when you have to enter SQL credentials again and perform changes/updates as needed?

Is there a documented process for 1.3 to 2.x upgrades? I have tried to find something in the past, however I just come across the same old info which is run the exe, make sure the SQL account is db_owner and wait a few minutes.

failing that, is the method I have used successfully several times in testing a valid option? I really want to get us off of 1.3, but I also dont want to spend a whole weekend trying to recover our hardware monitoring platform either.

If you need more information i'll provide what I can.

Thanks in advance

2 Intern

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685 Posts

July 20th, 2017 00:00

Hi, thanks for the query.

OME upgrades are as simple as launching the setup and having adequate permissions on MS and database on SQL Server. As you already mentioned, and I understand, all permissions are already sorted out in your setup and still the upgrade fails, it will be great if you can share the InstallUtil.log that is created under C:\Windows\Temp after the operation/failure.

The workaround that you mentioned is not recommended and you might see errors while using the product.

Also, we have a consolidated white paper covering this topic in details for your reference. Please double check and ensure everything is compliant in your setup.

en.community.dell.com/.../20440876

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