Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

15139

May 29th, 2014 11:00

OME 1.3 installation

sorry for my poor english language

dell 1950 2008 x64 standard no R2

5 try to install OME 1.3

result

AccessCheck(): Client Logon credentials not authorized: Administrateur (S-1-5-21-1347695079-2297496482-3104018470-500)

Des privilèges insuffisants sont associés aux références de connexion, il est donc impossible d'exécuter la console OME. Veuillez arrêter le navigateur, vous déconnecter du système d'exploitation et vous connecter à l'aide d'un compte doté des privilèges nécessaires pour exécuter la console OME. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Local Stack Trace:

SmartConsole.ErrorHandler >> Show Dell.OME.OMEProxyManager >> ShowError SmartConsole.DataCache >> LoadCheck SmartConsole.Help.HelpManager >> Load SmartConsole.DataServiceReference.DataServiceClient >> OnGetHelpCompleted System.Threading.QueueUserWorkItemCallback >> WaitCallback_Context System.Threading.ExecutionContext >> Run System.Threading.QueueUserWorkItemCallback >> System.Threading.IThreadPoolWorkItem.ExecuteWorkItem System.Threading.ThreadPoolWorkQueue >> Dispatch System.Threading._ThreadPoolWaitCallback >> PerformWaitCallback

i am crisis !!!!:emotion-12:

the admin group was no created in active directory

( i am on domain controler)

i TRY TO CREATE IT MANUALLY BUT SAME PROBLEM

cannot logon to ome console

best regard

3 Apprentice

 • 

2.8K Posts

May 29th, 2014 12:00

Yes, quite an improvement I would say :-)

This is a known issue with non-English Domain Controller installs.  Please open a support ticket and ask for hotfix: HF1004.1.3 .

It also _may_ work if you create a new admin user named: Administrator 

Thanks,

Rob

5 Posts

May 29th, 2014 11:00

Time: 29/05/2014 19:28:31 Device: srv-it
Protocols Selected are:
    1. Database
Database
srv-it Connected to database. User defined databases are: OMEssentials
Top

 test connect to database ok

i ?????????????

is really a improvment of IT assistant ?

5 Posts

May 30th, 2014 07:00

does make complete re-install with Administrator ?

 

 

5 Posts

May 30th, 2014 07:00

thank you for answer

ticket opened

run with Administrator Basic native in english is better to help hacker ?

:emotion-2:

french version need english domain controller ?

made by english admin for english computer and english users ?

other country don't exist ?

:emotion-2:

i am stand by to hotfix i will try Admin users in english

the know issue is not include in manual

perhaps good idea to add know issue in manual for help french admin

:emotion-1:

 

3 Apprentice

 • 

2.8K Posts

May 30th, 2014 10:00

You should not need to re-install.

Be sure you have re-started the OME services.  They are called "DSM Essentials ..."

And do an IISReset as well.

Yes, this was the first support of DC in OME and a bug was found in non-English installs.

Thanks,

Rob

2 Posts

June 25th, 2014 04:00

Hi,

Could one explain more in details what to do ? I am trying to install OpenManage on a SBS 2011 in French, and I have exactly the same problem above.

The security group doesn't exist in the AD.

What can I do ? 

2 Posts

June 25th, 2014 04:00

I'm sorry for the double post, I can't edit my previous message.

What I meant was how to get the fix ! I don't know where I can open a ticket and apparently you need to have a Dell Admin account, which I don't have.

Could somebody send me the fix ? 

1 Message

July 16th, 2014 03:00

good morning to obtain hotfix it is most a secession war with administrative ticket

so i have uninstall OME

i have create an account Administrator member of Administateurs of domain in my french controller domain

i have reinstall OME and he work perfectly

 

 

 

3 Apprentice

 • 

2.8K Posts

July 16th, 2014 16:00

Thanks for taking the time to post your update.

Best regards,

Rob

No Events found!

Top