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76334

February 18th, 2016 16:00

OEM Alerts from subnets which are not in discovery ranges

Hi all,

Could someone please advise why we are getting ALERTS from devices which are not being discovered.


For example, we are receiving alerts from this subnet:

172.16.130.x

Yet this is not being discovered.

I am aware I can exclude this range, but I am curious as to why its happening to begin with.

Thanks

3 Apprentice

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2.8K Posts

February 19th, 2016 00:00

Hi and thanks for the post.

It is possible to get SNMP alerts from non-discovered devices.

Is this a server or a network device?

Can you check the settings of this device and look in the SNMP settings area to see if the IP address of the OME server is entered in the trap destination field?

Thanks much,

Rob

2 Intern

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615 Posts

February 19th, 2016 08:00

As Rob said any server or device can SEND snmp alerts to the OME server's trap and OME will display it.

4 Posts

March 15th, 2016 20:00

Hi,

Yes our SNMP settings have the IP address of the OME server (we cant change this as we have a group policy configured to apply these settings on all of our servers, 2000+)....

OME is working correctly in the sense we are not getting alerts from 98% of the mentioned subnet, however, there are two specific IP's which are still sending alerts.

Any idea?

2 Intern

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1K Posts

April 5th, 2016 05:00

If i am not wrong, are you asking why are these devices sending alerts? If that is the question then you will need to share the alert details so that it can give some insight on what the alert is about.

Though if you are just interested in ignoring the alert, then you can right click on the alert and select Ignore from this device and you will not see the alert for that device

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