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Arno Wolthers

8 Posts

71320

December 30th, 2015 00:00

Non-Compliant systems due to Network_Driver_HP103_WN64_16.5.0_A00.EXE

L.S.,

I have several systems (R520 and M620) reported as Non-Compliant in OpenManage 2.1.0.2635 using the latest catalog due to update Network_Driver_HP103_WN64_16.5.0_A00.EXE.

These systems don't have intel cards. When I try to install the update manually I get the message No devices present. How can I get OpenManage to report the the correct system status?

Arno Wolthers

Dell-Ranveer

96 Posts

December 30th, 2015 01:00

Hi Arno Wolthers,

Thanks for your post!

Can you please confirm the OMSA version that you have on these system? 

Thanks

Ranveer

Arno Wolthers

8 Posts

December 30th, 2015 02:00

Dear Ranveer,

I have installed OMSA 8.2 on one client system and that solved the problem. Thanks you.

Best regards,

Arno

Dell-Ranveer

96 Posts

December 30th, 2015 02:00

Awesome! :emotion-1:

Thanks for taking time and updating the post.

Regards,

Ranveer

Arno Wolthers

8 Posts

December 30th, 2015 02:00

Dear Ranveer,

OMSA 8.1.0 is installed on the client systems.
Best regards,
Arno
General Information
Dell OpenManage Systems Management Software (64-Bit) Version 8.1.0
Copyright (C) Dell Inc. 1995-2015. All rights reserved.
Details
Broadcom SNMP Agent Version 17.6.4
Common Storage Module Version 5.1.0
Data Engine Version 8.1.0
Hardware Application Programming Interface Version 8.1.0
Remote Access Controller Managed Node Version 8.1.0
Instrumentation Service Version 8.1.0
Apache Tomcat Webserver Version 7.0.57
Oracle Java Runtime Environment Version 1.7.0_72
Server Administrator Core files Version 8.1.0 (1518)
OMACS Version 8.1.0
Instrumentation Service Integration Layer Version 8.1.0
Server Administrator Instrumentation files Version 8.1.0
Inventory Collector Version 14.11.00
Storage Management Version 5.1.0
Server Administrator Common Framework Version 8.1.0
Operating System Logging Version 8.1.0
Server Instrumentation SNMP Module Version 8.1.0
Server Instrumentation WMI Module Version 8.1.0

Dell-Ranveer

96 Posts

December 30th, 2015 02:00

Thanks for the update. Actually, OMSA 8.1 had this issue which is resolved now with v8.1.0.1, you'll want to look for a "patch" for OpenManage in the downloads section of your server.

Here's a direct link for download:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=84G9J&fileId=3483684687&osCode=WS8R2&productCode=poweredge-r520&languageCode=EN&categoryId=SM

Also, just an heads up here - OMSA has latest 8.2 version available for download and it is recommended to have latest version, because every new release has some enhancements or fixes with it.

Hope this helps!

Thanks

Ranveer

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