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March 29th, 2017 03:00
New Dell OpenManage install fails to start
Hi, I've installed OpenManage on our management server, Server 2012 R2,
When accessing the OpenManage from the Server, it hangs, and when clicking on the icon, i can see it has som Data Cache Load error,
i have checked that correct user etc for SQL DB are correct.
| Severity | Start Time | Source | Description |
| Critical | 29-03-2017 10:27:07 | DataCache.LoadCheck() | Data Cache load error |
| Critical | 29-03-2017 10:27:07 | DataCache.LoadCheck() | Data Cache load error |
| Critical | 29-03-2017 10:27:07 | DataCache.LoadCheck() | Data Cache load error |
| Critical | 29-03-2017 10:27:02 | DataCache.LoadCheck() | Data Cache load error |
| Critical | 29-03-2017 10:27:02 | DataCache.LoadCheck() | Data Cache load error |
| Critical | 29-03-2017 10:27:01 | DataCache.LoadCheck() | Data Cache load error |
| Warning | 29-03-2017 10:26:56 | ProxyManager.FaultTolerate() | Fault tolerance on communication exception in progress -> Count: 1 |
| Critical | 29-03-2017 10:26:56 | DataCache.LoadCheck() | Exception loading the cache occurred: System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer] Argumenter: NotFound Ressourcestrenge til fejlfinding er ikke tilgængelige. Nøgler og argumenter indeholder ofte tilstrækkelige oplysninger til at foretage fejlfinding af et problem. Se go.microsoft.com/.../ ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Argumenter: NotFound Ressourcestrenge til fejlfinding er ikke tilgængelige. Nøgler og argumenter indeholder ofte tilstrækkelige oplysninger til at foretage fejlfinding af et problem. Se go.microsoft.com/.../ ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Argumenter: NotFound Ressourcestrenge til fejlfinding er ikke tilgængelige. Nøgler og argumenter indeholder ofte tilstrækkelige oplysninger til at foretage fejlfinding af et problem. Se go.microsoft.com/.../ at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult) at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClassa. b__9(Object sendState) at System.Net.Browser.AsyncHelper.<>c__DisplayClass4. b__0(Object sendState) --- End of inner exception stack trace --- at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state) at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.ClientBase`1.ChannelBase`1.EndInvoke(String methodName, Object[] args, IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.DataServiceClientChannel.EndGetHelp(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.SmartConsole.DataServiceReference.IDataService.EndGetHelp(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.OnEndGetHelp(IAsyncResult result) at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result) |
| Critical | 29-03-2017 10:26:56 | DataCache.LoadCheck() | Data Cache load error: SmartConsole.DataServiceReference.GetHelpCompletedEventArgs |
| General Information | 29-03-2017 10:26:48 | App.xaml | DataCache load starting... |
| General Information | 29-03-2017 10:26:48 | App.xaml | Loading user roles complete. |
| General Information | 29-03-2017 10:26:38 | App.xaml | Loading user roles... |
| General Information | 29-03-2017 10:26:37 | App.xaml | Splash screen instantiated... |
| General Information | 29-03-2017 10:26:37 | App.xaml | Culture: da-DK |
| General Information | 29-03-2017 10:26:37 | App.xaml | Application_Startup: Starting... |
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DELL-Shivendra K
2 Intern
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685 Posts
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April 3rd, 2017 03:00
Hi, thanks for the query.
Perform "iisreset" and try launching OME again. If you still get same error, please export this error log (in English if possible) and share with us.
Please note: Performing "iisreset" will restart all websites that are hosted on local IIS server.