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September 29th, 2016 07:00

Misread info

Since I've upgraded to OME 2.2 and OMSA 8.3 I'm having issues with R510 saying it needs to upgrade the Intel PCI-E 10Gig and 1Gig family adapters, when I try to do that on the servers it says there isn't any adapters available also my R620 sayed I need to upgrade to iDrac7 2.30.30.30 which I have done.

I have enabled downgrading, restarted the DSM services even removed them from OME and re-inventoried them but still no joy.

Any help would be brilliant.

September 29th, 2016 12:00

Hi Lewie,

Thanks for the details in the post.

Can you pl. share the screenshot of the Data Source and Software Information section for the affected Servers. That will help us identify the cause of the problem.

Also, if you can, pl. delete the device and discover the server only via iDRAC (OOB) and see whether the above anomalies are gone. This will help us drill down the problem whether in-band inventory or OME issue.

Thanks,
Vijay 

4 Posts

October 3rd, 2016 01:00

Ive tried the iDrac only and it just says unknown device

4 Posts

October 21st, 2016 07:00

Any update on this?

October 27th, 2016 07:00

Hi,

Sorry for the late reply. We are analyzing this internally based on the data provided. We will get back to you on 11G server query.

For 12G, the iDRAC 2.30.30.30 update, what is the version shown in software inventory details?

Thanks,
Vijay

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