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2 Intern
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743 Posts
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37031
November 30th, 2015 16:00
m620 not updating - RED006
Hi,
When trying to update an m620 a RED006 error is occurring (see below).
Package downloads fine, but won't perform the update.
Any ideas?
Thx,
John Bradshaw
Results:
Using iDRAC IP address:x.x.x.x
Verifying Connectivity/Credentials: OK
Checking the status of LifeCycle Controller: LifeCycle Controller is ready
Clearing job queue.
Downloading Packages.
Calling InstallFromUri method to Download packages to the iDRAC
Downloading Package: SAS-RAID_Firmware_5X1NW_WN32_20.13.1-0002_A09.EXE onto the iDRAC
Package download has successfully started and the Job ID is JID_489775206337
The URI given to the iDRAC to download from: y.y.y.y/.../SAS-RAID_Firmware_5X1NW_WN32_20.13.1-0002_A09.EXE
Checking the Status on the following Job(s): JID_489775206337
Checking the Status on the following Job(s): JID_489775206337
Checking the Status on the following Job(s): JID_489775206337
Checking the Status on the following Job(s): JID_489775206337
The JOBID JID_489775206337 has failed with the following message:
Dell Update Package download failed.
MessageID: RED006
Download Error occured.
Package SAS-RAID_Firmware_5X1NW_WN32_20.13.1-0002_A09.EXE failed to download on target device. Update failed.
Software Update Task Failed.
DELL-Arun Mo
116 Posts
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December 14th, 2015 17:00
Hi John Bradshaw,
Thanks for the post. Please clear the job queue and reset iDrac, then try update from OME.
Hope it helps.
bradje1
2 Intern
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743 Posts
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December 15th, 2015 17:00
Turned out to be a firewall issue.
Thx
JB