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8 Posts
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634
July 27th, 2022 17:00
It different time IDRAC written system log and OpenManage Enterprise written event log.
Hello All.
We find an one issue very seriouse our team.
We operation IDC so that majority using R640 server Dell, recently we have one issue.
For example this issue that it occurred uncorractable memory issue. this situation appear event log at IDRAC
Also we using OpenManageEnterprise system. so if it had some issue, we recieve alret to Our team E-mail system.
But the log times logged by idrac and the log times coming into our email system via OpenManageEnterprise do not match.
We would be grateful if you could provide a solution to close this time gap.
Best Regards.
MinSungKim
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DELL-Shine K
4 Operator
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3K Posts
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July 27th, 2022 21:00
Can you check whether iDRAC Time and OpenManage Enterprise time are in sync. Also check time zone configured on iDRAC is proper. You can also configure NTP in iDRAC with proper time zone to ensure time are in sync.
min88012
8 Posts
0
July 28th, 2022 17:00
Hello Shine-K
How are you?
We using time zone UTC+9 Seoul.Also it configurated NTP(Installed Windows Server time) on IDRAC and OpenManageEnterprise.
Please let me know, it provide a solution to this issue.
min88012
8 Posts
0
July 28th, 2022 17:00
I could not wrote one information.
It between IDRAC and OpenEnterPrise time gap approximantely 50min.
Please check it.
Best Regards.
Teddy
DELL-Shine K
4 Operator
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3K Posts
0
July 28th, 2022 20:00
Did you have latest FW installed on iDRAC? Can you also check whether Logs in iDRAC is showing correct time?
DELL-Shine K
4 Operator
•
3K Posts
0
August 2nd, 2022 20:00
Can you check time zone setting on Open Manage Enterprise and ensure it is configured properly?
min88012
8 Posts
0
August 2nd, 2022 20:00
Sorry late a reply. because i had summer vaccation.
IDRAC is appear log time is coincides with Korean time.
In mean, Open Manage Enterprise time does not match of Korea time
Do you have any time delay settings in SMTP or the sending time to the mail server?
Please one more check it.
Best Regards.
Teddy